Frequently Asked Questions
Can I try before I buy?
Yes! Both analyzers come with a 7-day free trial. You can cancel at any time.
Can I subscribe to multiple apps?
Absolutely! Each app has its own subscription, so you can choose one, two, or all three based on your training needs.
What's the difference between monthly and yearly plans?
Yearly plans save you 25% compared to paying monthly. You'll be billed once per year instead of each month.
Can I cancel anytime?
Yes, you can cancel your subscription at any time. You'll continue to have access until the end of your billing period.
Do you offer team or facility pricing?
Yes! We offer special pricing for teams, coaches, and training facilities. Contact us at support@embersport.com for custom pricing options.
What equipment do I need?
For the Hitting and Pitching Analyzers, you just need a smartphone or tablet. For VR Training, you'll need a compatible VR headset.
How do I get technical support?
You can email us at support@embersport.com or use the contact form above. We typically respond within 24 hours during business days.
What if I'm having trouble with my subscription?
For billing or subscription issues, please contact support@embersport.com with your account details and we'll help resolve the issue promptly.