FAQ

What kind of Virtual Reality Headset do I need?

Ember Sports VR targets the Meta/Oculus Quest 2 device. Though Ember does not sell hardware the proper headset can be found here: https://www.meta.com

Do I need a Meta account to run my Headset?

Meta Quest uses a new account called a Meta account that is separate from your Facebook account information. This account must be created and used for the setup process of the Meta Quest.

How do I purchase the application?

An Ember Sports VR subscription can be purchased here on our website as a:

1-Month Recurring Subscription – 14.99
3-Month Recurring Subscription – 38.99
12-Month Recurring Subscription – 132.00

How do I download the application?

Once your subscription is activated, you will receive an invitation email to Ember Sports VR via Meta. This email has a potential for being identified as spam depending on your email provider. This email provides a direct link to your application library within the Meta Quest application where you are able to initiate the application download and access.

Who does the application target?

Ember Sports VR targets baseball Umpires and Players allowing for either an in the box or behind the catcher experience.

How do I select the difficulty?

During the application start up, use the laser pointer to select default High School, College, and Professional levels of experience by pressing the trigger. As the level of difficulty increases so does the base level velocity of the thrown pitch as well as the types of pitches available. Once the difficulty level has been selected you are able to select custom pitch types from within the experience in real time.

My playspace is too small, how do I move to the correct position?

There may be a case where your real life playspace is smaller than the available space in the batters box or behind the catcher. To ensure you are able to get into the proper position, Ember Sports VR allows you to teleport around the active game area to move exactly where you need to be.

Can I throw a specific pitch type to a specific location?

Looking towards the field’s backstop,on the right hand side of the menu options is a panel that allows for the creation of a custom pitch at runtime. This panel allows you to select the type of pitch and the zone that the pitch will finish in by using the laser selector on the controller.

Multiple pitch types and zones can be selected and the system will randomly select a combination of location and pitch type. As long as an option on this menu is selected it will override the main experience. To return to viewing more realistic pitch sequencing unselect all selected options

The pitch line was outside of the blue strike zone but the pitch was still called a strike. Why?

The line is an illustration of the middle of the baseball as it moved towards home plate. This line has a smaller diameter than the baseball therefore in some instances, the line may miss the strike zone but the ball with its larger diameter actually touched the blue zone resulting in a strike.

What email address should I use for purchasing my Ember Sports VR subscription?

We highly recommend the use of the email address associated with your Meta account. This allows our system to automatically connect your access to the application.

Do I need any other applications?

The Meta Quest 2 requires use of the Meta Quest application for Android and iOS devices. This application is used for the initial setup of the headset while also providing access for managing your games library, device settings, and screen casting abilities.

What is the purpose of the application?

Ember Sports VR is first and foremost a repetition engine. Our goal is to efficiently provide less resource-intensive access to realistic pitch velocities, pitch movement, and character motion.

How do I select the type of user I am?

Ember Sports VR offers perspectives targeting both Player and Umpire. As a player you have complete control over where in the batters box you stand while we provide a simulated pitcher and catcher. [Not the best sentence ngl]

As an Umpire, you are also provided with a simulated pitcher and catcher but also given a live batter in the box. [Also not good]
On application startup, use the laser pointer point to select the Player or Umpire option by pressing the trigger.

How do I select the throwing arm of the pitcher?

During the application start up, use the laser pointer to select a Right or Left handed pitcher by pressing the trigger.

How do I view the controller/button layout of the controller?

With the headset on, hold the controllers in your direct field of view. This will display button hints illustrating what each button functions as.

How do I call Balls or Strikes?

Strikes are called by pressing the Primary Button A on the Meta Quest controller. Balls are called by pressing the Secondary Button B on the controller. There is a limited amount of time available to call the current pitch and this time starts when the ball leaves the pitcher’s hand. If a strike is not called within this time frame, the pitch is automatically called a Ball.

I am an Umpire, is there a live batter standing in the box?

Ember Sports VR provides Umpires with live batters within the box to help better train occlusion and positioning. The batter will change each at bat varying in height, location to the plate, and side of the batter’s box after each new at-bat.

How is the strike zone calculated?

As a player, the strike zone is estimated based on your current head height.

As an Umpire and unless operating through a partnered organization, the strike zone is calculated based on the current batter in the box starting just below the kneecap to the midpoint between the top of the pants and shoulders.